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Start!

Straight out of my funky, poem-like notes A quick thought for you today… (In most cases) It’s much easier to stop What you are doing Than to start What you are not doing There are pros & cons to...

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Reckoning

and Musing, and Other Things I Generally Don’t Do Here When it’s almost your blog-birthday, you seem to do a bit more thinking about the things you do and the things you don’t. Or maybe that’s just me....

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All the Time in the World

On writing this blog for you for 3 1/2 years… ish I had another post half-written when I got this urge to write about writing for you. When I started the Maximum Customer Experience Blog, back in 2007,...

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Debugging

Apologies, dear reader, for weirdness, strange occurrences, and all manner of creepy crawlies now through the weekend. Hopefully the bug will be located and MCE will return to its usual peaceful and...

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Battling a Flu Will NOT Build a Thriving Audience…

But for you all, I hope that reading Corbett Barr’s The First Rule of Building a Thriving Online Audience will. I got quite lost in his wonderful blog while sniffling and sneezing and… … well, enough...

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Who comes last – At what cost?

Quick! Time Management and True MCE Projects for clients take 1 1/4 to 1 1/2 times as long as you expect… … but you budget for that, right? Basic time management says to make sure to give yourself a...

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Short Break…

… to clear a few things off the MCE-plate. Back shortly. Thanks for your patience! Grow and be well, Kelly Erickson Tweet This!

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Question, No Answers Today: Can Anything Stop These Trains—

One more Little Engine That Could, Can’t. Thinking points, discussion points Borders bookstores, one of only two giants in the U.S. bookselling industry, bids a fond farewell this month. Within weeks...

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Steve Jobs (1955–2011): Without Him, You Wouldn’t Be Reading This

Complicated hero of designers everywhere, he uncomplicated design… … and made everyone a designer—and a fan (or a critic) of design I’ve been accused, over the years, of believing in very deeply Steve...

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On Hiatus

Dear Reader, (Most Dear Reader letters, I enjoy writing. This one, not so much…) I’d hoped for a quick resolution and back-to-normal, but I reckon the time has come to admit that I’ve been given a...

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